HAVEN POLICIES 

PRICES ARE SUBJECT TO CHANGE BASED ON THE LENGTH AND SIZE REQUESTED.  *EXAMPLE: IF YOU BOOK KNOTLESS $350 AND YOU WANT THEM BEYOND MID-BACK AND SMALL,  THERE WILL BE ADDITIONAL FEES ADDED. YOUR  TOTAL WILL NOT BE $350.*

 

BOOKS ARE OPEN ON A MONTHLY BASIS ONLY. (1ST OF EVERY MONTH AT MIDNIGHT)

BOOKING FURTHER IN ADVANCE IS PROHIBITED. IF YOU WOULD LIKE TO BOOK IN ADVANCE, IT MUST BE DONE THROUGH TYE MACK DIRECTLY AND  AN EARLY BIRD FEE OF $50 IS REQUIRED. THIS ALLOWS YOU TO BOOK BEFORE BOOKS ARE OPEN TO THE PUBLIC. (NO YOU DID NOT RECEIVE AN ERROR MESSAGE, THE SITE WORKS FINE WE ARE BOOKED). 

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DEPOSITS ARE $25 & NON REFUNDABLE UNLESS THERE IS A ERROR OR INCONVENIENCE ON MY PART. YOUR DEPOSIT DOES GO TOWARD YOUR REMAINING BALANCE.

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IT IS INCREDIBLY CRUCIAL THAT YOU ARE CONFIRMING AND RE-CONFIRMING YOUR APPOINTMENTS. WE SEND THOSE REMINDERS AS TOOLS  TO HELP NOT ONLY YOU BUT US . FAILURE TO NOT CONFIRM YOUR APPOINTMENT WITHIN 24 HOURS WILL CANCEL YOUR APPOINTMENT AND NO REFUND WILL BE GIVEN. 

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LITTLE WOMEN WEDNESDAYS ARE FOR CHILDREN ONLY! PLEASE NOTE A DEPOSIT IS REQUIRED &  APPOINTMENTS AREN'T CONFIRMED UNTIL YOU RECEIVE A CONFIRMATION EMAIL FROM HAIRAPY. 

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CHANGING STYLES LAST MINUTE WILL RESULT IN A 50% UP CHARGE.  YOU'RE  GIVEN EXACTLY ONE WEEK BEFORE YOUR APPOINTMENT TO CHANGE WITHOUT ANY ADDITIONAL FEES. *EXAMPLE: YOU BOOK KNOTLESS ($350) THEN THE DAY OF YOU WANT A CHEAPER STYLE LIKE STRAIGHT BACKS ($135). 50% OF $350 IS $175. MAKING YOUR TOTAL  $310. PLEASE DON'T WASTE TIME AND MONEY.*

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THE HAVEN IS CLOSED ON SUNDAYS. IF YOU NEED TO MAKE AN URGENT APPOINTMENT  A SUNDAY FEE OF $100 WILL BE DUE.

 PLEASE NOTE, REQUESTING A SUNDAY APPOINTMENT WILL NOT  BE AUTOMATICALLY APPROVED. YOUR FEE IS DUE AFTER APPOINTMENT IS CONFIRMED. 

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THE HAVEN EMPLOYEES ONLY PERFORM THE SERVICES LISTED ON THIS SITE. WASHING, BLOW DRYING, AND DETANGLING ARE NOT APART OF OUR SERVICES AND WE REQUIRE CLIENTS TO COME WITH CLEAN DETANGLED HAIR. IN THE EVENT YOU SHOW UP WITH YOUR HAIR NOT CLEANED AND DETANGLED YOUR APPOINTMENT WILL BE CANCELED AND YOUR DEPOSIT IS NONREFUNDABLE. 

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PARENTS OF CHILDREN: IF YOUR CHILD ISN'T CAPABLE OF SITTING FOR A PERIOD OF TIME, PLEASE DO NOT BOOK THEIR APPOINTMENT. AT THIS TIME WE ONLY SERVICE CHILDREN WHO CAN TOLERATE LONG PERIODS OF SITTING AND SALON ENVIRONMENTS. IF THE EXPERIENCE BECOMES UNCOMFORTABLE  FOR YOUR CHILD, THE SERVICE WILL BE DISCONTINUED AND NO REFUND SHALL BE GIVEN.